New Image Cosmetic Surgery Center

Name: Arlo Patel
Rating: 5
Review: I’ve had so many different medical experiences and this was by far the most seamless and comfortable one yet. Maria welcomed me into the surgery center and went over paperwork with me, she’s very good at answering any questions you have and explaining things in a way that I think most people would easily understand. She caught a small mistake on my paperwork, despite not having had her cup of coffee and just getting back into town the night prior, and that attention to detail was very much appreciated. It was very relieving to me that she found the issue and just quickly took care of it. My mother was my care taker and Maria did a great job of helping her to understand as well, I can tell my mother felt less anxious about everything once she realized the care team was more than competent. Dr. J has those awards on the check in desk for a reason! By far the most comfortable anesthesia experience I’ve had, upon waking up I could barely even tell I had been intubated and the nurses were so wonderful about asking me how I was feeling, if I need nausea meds, checking my pain levels, and I really appreciated this part the most but just actually talking to me and having conversations. Maria had noticed my elevated bp during triage and made a comment about it most likely being “white coat syndrome” which was 100% correct as I’ve really not had many good medical experiences in the past. Talking to the nurses and having conversations about nursing school and them giving me tips and tricks helped distract me and made me feel so safe. The office is nice and clean and I loved the art and cozy vibes.
Date: 3 months ago